1. Download and fill in the following forms. Then return the
completed forms to us by email, FAX or snail mail. (You can even
email us a photo of the completed forms.)
2. Email/Call: You are always welcome to email or call us with
your questions, you can also place an order over the phone or by emailing us your order details.
We will respond to your order request by email or with a phone call
(usually within 24 hours). If you do not hear from us, *please check your
spam folder for the response, or call to make sure we received your
For payment, we will send you an invoice from Square that you can use to pay
online with a credit card. Orders can also paid for with cash or
good checks are also welcome.
WHERE ARE YOU LOCATED?
Our main location is at a residence near 28th and Jay Road in North
Boulder. You may also pick up /drop off at a Louisville location
near McCaslin & Dillon Road. Louisville has limited inventory
on hand however with ample notice we can be sure to get your order there
in time for pick up.
SAME DAY DELIVERY REQUESTS
Please order early if at all possible. Ordering early assures we have the products in stock and
that we can fit your
delivery into the schedule.
If you have a last minute need, we will do our best to accommodate you.
You can usually pick up a same day order for no extra charge.
Same day delivery (if available) will be charged double the standard
delivery fee (even if the total order amount would normally qualify for
free delivery) Same day delivery in Boulder is $38.00.
WHERE DO I PICK UP MY ORDER?
You are welcome to pick up/drop off your order at either our
Boulder or Louisville location. Call for address and directions.
We also deliver! See below for delivery details.
WHERE DO YOU DELIVER TO, AND WHAT ARE DELIVERY FEES?
Almost anywhere in Boulder or Broomfield Counties!
Sorry, we cannot deliver to some mountain areas
(Golden, Nederland, Estes Park, Gold Hill). You
can however, arrange for porch pick-up at one of our locations, or we
can meet you somewhere in town. If you are unsure if we deliver to your
area, please check with us first.
Delivery/Pickup fees quoted are one price that include both delivery
Boulder or Gunbarrel (5 mile radius from North Boulder) - Free with a
$75.00 minimum order or $18.00 charge for delivery/pick-up fee.
(Some Boulder mountain areas may require a minimum delivery charge)
Louisville, Lafayette, Superior, Niwot and Longmont - Free with a $130.00 minimum order
delivery/pick-up fee. (You can also pick up from a Louisville
location to avoid delivery fees on smaller orders)
Other parts of Boulder County or Broomfield - Free with a $150.00 minimum order, or
$30.00 Delivery/Pick up fee. (You can also pick up from a Louisville
location to avoid delivery fees on smaller orders)
Call for delivery quotes to properties outside of our specified
Fees subject to change.
Orders placed for extended parts of Boulder County or Broomfield placed less than 7 days prior to "Start
Date" may not be guaranteed to be delivered, (please do ask) however
those orders are available for
pick-up at one our locations in Louisville or North
DO YOU DELIVER TO THE AIRPORT?
We can deliver to the Boulder airport if there is someone there to
receive the order. As of now, we are not able to
deliver to the Denver airport.
Z Baby Gear is based in Boulder County Colorado and we will deliver to your
final destination in Boulder County or Broomfield.
WILL YOU INSTALL MY CAR SEAT?
Bill the car seat guy can can help you to install a car
seat. Keep in mind you will need to make an appointment so calling early
is strongly advised. There is no charge for him to install a car
seat for you. However he does run a non-profit organization that focuses
on car seat safety so donations are much appreciated.
Bill Flinchbaugh with Colorado
Children's Automobile Safety Foundation (303) 931-3443
Donations to Colorado Children's Automobile Safety Foundation are not
required but appreciated.
** If you use either Bill Flinchbaugh to help install
your car seat, Z Baby Gear will donate 5% of the rental fee to Colorado
Children's Automobile Safety Foundation
You can also go to the following website for a list of certified
technicians by area. Although this list does not seem to be the most
accurate so be sure to call first. http://www.nhtsa.gov/Safety/CPS
Manufacturerís Product instructions will be provided with every car
** Legally we are not allowed to install a car seat for you
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Visa, MasterCard, American Express, Discover, good checks or cash.
We will email you an invoice that is payable online through Square. A
secure online way to make payments.
WHAT IS YOUR FAX NUMBER?
Our fax number is: (303)586-2262
WHAT IF I HAVE A LAST MINUTE CANCELLATION?
We would appreciate 48 hours notice if you need to cancel an order.
Absent serious extenuating circumstances, orders cancelled less
than 48 hours before scheduled delivery may be charged a cancellation fee.
WHAT IF I NEED TO EXTEND MY RENTAL AGREEMENT?
That should be fine, as long as the product is available after your contract date, you are
welcome to extend your rental. Please let us know right away if you need
to extend your rental.
HOW DO I KNOW THAT THE GEAR IS CLEAN?
We take pride in offering clean baby gear in very good condition.
Every item is inspected and cleaned after each use. We use a steamer for
most products. Please let us know if you think otherwise so we can make necessary
HOW DO I KNOW IF THE GEAR IS SAFE?
We are on the email recall notification list
for kidís products through the federally funded CSPC (Child Safety
Product Commission). When applicable, products are registered with their
If you are interested in receiving recall notifications by email you
can sign up at
If you feel a product is not safe for any reason, please let us know
right away so we can provide you with a replacement!
WHAT IF I DONíT FEEL THE GEAR IS CLEAN ENOUGH OR THAT IT IS SAFE
FOR MY CHILD
PLEASE let us know so we can replace it with something that is
acceptable right away!
ARE THERE DISCOUNTS AVAILABLE?
Yes we have extended stay discounts please contact us for pricing on
rentals lasting longer than what is posted on the website.
WHAT IF YOU DONíT HAVE AN ITEM THAT I NEED?
Please let us know what it is that you are looking for so we can try to get it for you. This
may take extra time though so keep that in mind.